Global Shared Services Centre
Centralized HR, payroll, finance and IT services provided to UNICEF offices worldwide
UNICEF works in over 190 countries and territories to save children’s lives, to defend their rights, and to help them fulfil their potential, from early childhood through adolescence. Our organization’s activities focus on:
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providing a safe and inclusive environment for children through adequate protection,
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reducing child mortality and child poverty by working to reach the most vulnerable children,
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supporting quality learning for every girl and boy, especially those left behind,
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reaching children and families with lifesaving aid and long-term assistance in emergencies,
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empower girls and women so that they can play a full role in society.
UNICEF staff in the field are doing all they can to reach the most vulnerable children across the world. But they also need support to stay fully focused on delivering the best possible results. That’s why we have a Global Shared Services Centre (GSSC) that takes care of these needs.
The GSSC supports more than 150 UNICEF offices and over 16 thousand staff worldwide with HR, payroll, finance, and helpdesk services.
The centre is located in Budapest, Hungary – a country once a recipient of UNICEF’s support after World War II, now a host to several UN offices and an active contributor to fundraising for children.
What we do
We have over 300 dedicated staff members from all over the globe who provide services to UNICEF’s offices and staff worldwide, benchmarked against the highest industry standards.
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Human resources – we help new colleagues onboard, parting colleagues offboard, and we take care of the HR needs of all staff members in-between
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Payroll – we coordinate salary disbursement globally
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Finance – we process invoices and provide a range of financial services to keep UNICEF programmes for children running
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Global helpdesk – we support staff in taking care of their work-related administrative tasks
Thanks to the GSSC, the reduced time that UNICEF offices spend on these processes can be redirected to support critical work on the ground to deliver results for children.
But the GSSC is much more than that. We drive efficiency and improvement efforts for the entire organization. We also serve as a hub for various teams in UNICEF, bringing together policy and practice under one roof. As UNICEF continues to grow, so does the GSSC.
Make a difference working with us
UNICEF serves the most vulnerable children in over 150 countries, including emergency locations such as Ukraine, Yemen, Afghanistan, Myanmar, Haiti, etc. The GSSC is constantly looking for new colleagues who are ready to contribute their skills in HR, finance, IT, and more to our mission. This way, you can play an important role in uplifting these children by taking care of the administrative needs of the colleagues serving in the field, allowing them to focus more time and energy on delivering results.
No matter whether you are kickstarting your career or are a seasoned expert, we might have the perfect job for you. Joining the GSSC also opens the door to further learning and career growth, whether you want to
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sharpen your professional skills in a complex global organization,
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meet and connect with international professionals working in the field and learn more about how UNICEF is building the future for children,
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work in an office which is spearheading business innovation and promoting sustainable operations, or
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take the first step towards an international career as part of the UNICEF family.
Transforming business
United Nations agencies are increasingly turning to shared services centres to improve efficiency and reduce costs by leveraging economies of scale in lower-cost locations.
Delivering results
Looking back at 2021, we continued to provide high-quality and timely services despite the pandemic.
Work with the GSSC
Join the GSSC’s more than 300 staff, representing over 45 nationalities, who bring their diverse HR, payroll, finance, IT and operational expertise to every service.