Legal information
Find legal information and policies related to UNICEF's digital communications.
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TERMS AND CONDITIONS
By visiting, using, or making a donation on the website www.unicef.org/romania/ro, you agree to the Terms of Use detailed below. For the proper use of the website, we recommend that you carefully read the Terms and Conditions.
www.unicef.org/romania/ro is the official website of UNICEF Romania – Tax Identification Number: 42773907 and donation account with BRD – GSG Major Clients Branch: RO10 BRDE 450S V434 6556 4500.
We reserve the right to make changes to these Terms and Conditions and to the website www.unicef.org/romania/ro, without prior notice. In the Terms and Conditions section, you can always read the latest version of these provisions.
Your obligation to register:
To be able to make donations on www.unicef.org/romania/ro, you must enter your details on our website.
In your use of the service, you agree to provide true, accurate, current and complete information about yourself.
Should we find that you have breached this obligation, we reserve the right to block your access to the service for a limited or unlimited period of time, without prior notice.
Copyright
The whole content of the website www.unicef.org/romania/ro, including texts, images, graphics, web graphics, scripts and any other data, is the property of UNICEF Romania and is protected under the Copyright Law and the laws on intellectual and industrial property rights. The use of any elements from the website www.unicef.org/romania/ro or of any items listed above without written permission is punishable under applicable laws. You may claim intellectual property rights by sending an e-mail to prietenunicef@unicef.org.
Privacy policy
UNICEF Romania is registered with the Supervisory Authority for Personal Data Processing under no 4873 in accordance with Law no 677/2001.
In the event of litigation/dispute concerning payment fraud, your personal data may be disclosed without your consent to the following recipients: banks involved in online payment transactions, international card companies, suppliers of services/goods, and any competent institutions, as required by law.
Under Law no 677/2001, our customers have the following rights:
1) The right to be informed (Article 12)
2) The right of access to data (Article 13) – The right to obtain once a year, upon request and free of charge, the confirmation as to whether or not data concerning them are being processed by the controller.
3) The right to intervene (Article 14) – The right to ask the controller, based on a written request and free of charge, the following:
(a) Rectification, updating, blocking or erasure of incomplete or inaccurate data or illegal processing;
(b) Anonymization of illegally processed personal data;
(c) Notification to third parties of the operations specified under (a) and (b).
4) The right to object (Article 15) – The right to object, free of charge and based on a written request, to the processing of data concerning them, upon compelling legitimate grounds relating to their particular situation.
5) The right to a judicial remedy (Article 18) – The right to a judicial remedy to defend the rights guaranteed by law if they have been infringed.
6) The right to lodge a complaint with the supervisory authority (Article 25).
Product liability
UNICEF Romania declines all responsibility and may not be held liable for any damages resulting from the donation made on this website.
Restrictions on the use of certain means of distance communication
Article 1. – The use of the following means of distance communication requires the prior consent of the consumer:
a) Automated calling system without human intervention (automatic calling machine);
b) Facsimile machine (fax);
c) Electronic mail address (e-mail).
Article 2. – The individual means of distance communication, other than those referred to in Article 1, may be used only if there is no clear objection from the consumer.
List of means of distance communication:
a) Unaddressed printed matter;
b) Addressed printed matter;
c) Standard letter;
d) Press advertising with order form;
e) Catalogue;
f) Telephone with human intervention;
g) Telephone without human intervention (automatic calling machine, audiotext);
h) Radio;
i) Videophone (telephone with screen);
j) Videotext (microcomputer, television screen with keyboard or touch screen);
k) Electronic mail (e-mail);
l) Facsimile machine (fax);
m) Television (teleshopping).
Disputes
By visiting, using, or making a donation on this website, the user acknowledges that any dispute/litigation that may arise between the user and UNICEF Romania which cannot be settled amicably shall be referred to arbitration in accordance with the Arbitration Rules of the United Nations Commission on International Trade Law (UNCITRAL).
Miscellaneous
Nothing in this contract shall be deemed a waiver of the privileges and immunities of the UN and its subsidiary organs on the territory of Romania.
If, for any reason, any of the aforementioned clauses is deemed null or void, this shall not affect the validity of the other clauses. By placing the order, the customer agrees without objection to the Conditions and Terms of Use, which have the binding force of a validly concluded agreement.
By agreeing to these Terms and Conditions, the customer assumes all the rights and obligations related to the donation made on www.unicef.org/romania/ro.
RETURN POLICY
If you wish to cancel the donation you have made on www.unicef.org/romania/ro and you want to get your money back, you can apply for a donation refund within 10 business days under Government Order no 130/2000 on consumer protection with regard to the conclusion and performance of distance contracts.
The period of 10 business days provided for exercising this right begins on the day on which the contract is concluded.
‘Distance contract’ means any contract concluded between a trader and a consumer for the provision of goods or services based on a sales system set up by the trader, with the exclusive use of one or several means of distance communication prior to and upon the conclusion of the contract.
The right to a refund within 10 business days applies exclusively to the customers who have made online donations on the website www.unicef.org/romania/ro.
The donor has the right to unilaterally withdraw from the contract within 10 business days, without penalty and without giving any reason.
Pursuant to Order no 130/2000, the consumer will be responsible for the costs of returning the goods to the trader. The right to cancel a purchase does not apply to legal entities. The amounts will be refunded within 30 days from the date on which the consumer withdraws from the contract. Under Order no 130/2000, the consumer may not unilaterally withdraw from the following types of contracts, unless otherwise agreed by the parties (the consumer and the trader):
a) Service contracts if their performance has begun, with the consumer’s consent, before the end of the 10-business day period;
b) Contracts for the supply of goods or services whose price is dependent on fluctuations in the financial markets which cannot be controlled by the trader;
c) Contracts for the supply of goods made to the consumer’s specifications or clearly personalized goods, as well as those which, by their nature, cannot be returned or may depreciate or deteriorate rapidly;
d) Contracts for the supply of audio or video recordings or computer software which the consumer has unsealed;
e) Contracts for the supply of newspapers, periodicals, magazines;
f) Gambling or lottery service contracts.
For any details or questions about product return, please contact us via e-mail at prietenunicef@unicef.org or by phone at 021 201 78 64, Monday through Friday, from 9 a.m. to 5 p.m.
CONTACT INFORMATION
UNICEF in Romania, CIF 42773907, donations account at BRD – GSG agency Major Clients, RO10 BRDE 450S V434 6556 4500.
For questions: email - prietenunicef@unicef.org, telefon - 021 201 78 64 (luni-vineri, 9-17).