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Capacity Development Tool 1
Sample WASH Conflict Sensitivity and Peacebuilding Focal Points Guide
Purpose
Conflict sensitivity, peacebuilding and social cohesion in WASH – Section and Field Office Focal Points Guidance
This Tool complements Step 3 pf the WASH for Peace – Capacity Development Guide. It outlines suggested and UNICEF-relevant competencies, tasks and deliverables, to support the integration of conflict sensitivity, as well as peacebuilding and social cohesion approaches as relevant, into the work of WASH teams. The competencies shown here are relevant to the integration of conflict-sensitive practices (e.g. analysis, adaptation, change, and resilience) that can be nurtured to support the integration of conflict sensitivity/peacebuilding into the work of WASH teams and managers. For UNICEF staff, this Guidance can be adapted and used by designated focal points and their Supervisors to support WASH teams and Field Offices and inform Performance Review discussions to ensure their roles and responsibilities are adequately captured in ‘Achieve’. The table below includes suggested tasks/deliverables to be captured and/or adapted as needed. The competencies and tasks outlined can also be adapted and leveraged by partners to match and amplify the capacity of UNICEF-supported and/or sector programming in FCCs.
Relevant UNICEF competencies
- Innovates and embraces change
Is open to and proposes new approaches and ideas. Adapts and responds positively to change.
Individual: Review work practices, analyse evidence-based trends to apply new methods and techniques; Respond flexibly to changing circumstances, priorities and deadlines; Display creativity, experiment with new approaches and demonstrate openness to changing existing practices.
Team managers: Encourage innovation and promote the importance of team members engaging in change initiatives.
- Manages ambiguity and complexity –Demonstrate resilience and composure, get things done despite challenges and maintain performance levels in pressured, adverse and uncertain environments.
Individual: Demonstrate flexibility, developing alternative plans in rapidly changing situations, uncertainty and adversity; Manage personal frustrations to avoid potential conflict.
Team managers: Anticipate obstacles, adapt team priorities, develop alternative plans and solutions in consultation with the team; Maintain team effectiveness and morale when dealing with changing priorities or ambiguous situations; Manage the impact of complex and uncertain environments on programming activity and colleagues’ well-being.
- Thinks and acts strategically – Understands the big picture and is able to identify potential opportunities for action and challenges that exist. Forms sound evidence-based judgments in the delivery of UNICEF’s results.
Individual: Analyse and evaluate data from a wide range of sources, assessing reliability and presenting conclusions to enable informed decision-making; Adapt workplans in response to emerging situations and new requirements; Consider the long-term impact and risks of decisions and actions.
- Works collaboratively with others – Establish and maintain mutually supportive working relationships, demonstrating sensitivity to people of diverse backgrounds, respecting differences and ensuring that all can contribute and succeed.
Individual: Address issues, conflicts and misunderstandings between self and others
Team manager: Acknowledge conflict and disagreement in the team and work to facilitate resolution as appropriate.
| Tasks | Deliverables |
| Take UNICEF’s Agora Course ‘Introduction to Risk-Informed, Conflict Sensitive, and Peacebuilding Programming’ and support the participation in the course of key WASH main/field office staff | Training diploma shared with supervisor, FO/ Section and HR |
| Connect with UNICEF HQ PD’s Conflict Prevention, Fragility and Peacebuilding (CPFP) Team to seek technical support and to join UNICEF’s Peacebuilding Network to connect with this community of practice at UNICEF and to receive updates on resources and capacity development opportunities | Relevant updates, resources, capacity development opportunities shared with WASH team/WASH Cluster Partners |
| Map existing and relevant capacities among partners using the WASH for Peace Partner Capacity Assessment Tool (See WASH Partnerships for Peace Toolkit, Partnerships Tool 1), identify tailored capacity development support in consultation with UNICEF Conflict Prevention, Fragility, and Peacebuilding Team. | Capacity assessment/ database of partners with relevant expertise/experience of conflict sensitivity/peacebuilding in WASH |
| Support the participation of relevant partners in UNICEF’s Agora course ‘Introduction to Risk-Informed, Conflict Sensitive, and Peacebuilding Programming’. | Roster of relevant partners trained |
| Organize briefing for team/partners presenting the WASH for Peace Guidance to promote its use to support the integration of conflict-sensitivity/ peacebuilding approaches. | Agreed action plan to integrate conflict sensitivity/peacebuilding as relevant into WASH programmes, partnerships, WASH Cluster Partners interventions |
| Liaise with relevant FOs/Sections/Cluster Partners to conduct/update sector-relevant conflict analysis to inform relevant activities, processes and products (e.g. programme development and quality assurance activities, rolling workplans, programme documents, humanitarian assessments/response, etc.). | Quarterly updates to sector-relevant and/or FO conflict profiles submitted and used to update relevant conflict monitoring platforms |
| Review relevant Section/FO programme documents (e.g. grant proposals, reports, humanitarian and development PCAs) and contribute technical inputs to support the integration of minimum required conflict sensitivity and relevant/feasible peacebuilding/social cohesion approaches in consultation with relevant stakeholders (e.g. FO/Section focal points, PCA partner, government counterparts). | Technical inputs developed and integrated into relevant Country Office/Section/Field Office planning processes (e.g. Country Programme Document, Sector Workplans, Emergency Response Plan/Preparedness Platform, Humanitarian Response Plan, WASH Cluster Assessments) at relevant time periods |
| Review and provide technical inputs to relevant FO/Section planning processes in consultation with internal and external stakeholders (FO/Section focal points, government counterparts, implementing partners). | Field mission reports developed capturing follow-up actions taken with relevant section/FO colleagues and partners. |
| As necessary, undertake field visits to monitor and support conflict sensitive and peacebuilding WASH programme implementation. | Agreed action plan to integrate conflict sensitivity/peacebuilding as relevant into WASH programmes, partnerships, WASH Cluster Partners interventions |
| As necessary, provide technical support (preparatory meetings with prospective partners/consultants; workplan meetings with relevant WASH Ministry/local authorities) to counterparts and implementing partners to support the effective integration of minimum required conflict sensitivity, and relevant peacebuilding and social cohesion approaches into UNICEF-supported WASH programmes and WASH Cluster Partners’ response. | Technical inputs developed and reflected in relevant programme documents and workplans. |